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Prints fine on one type of Printer but not another


Article Information
Article ID: 19
Author: Marilyn
Created: 3/30/2006
Modified: 5/18/2006
Views: 1,767
Windows®, the driver software that is supplied by the printer manufacturer handles all the tasks of printing. When a document prints out fine on one type of a printer but not on another, the source of the problem can be traced to the printer manufacturer's drivers. Our astrology software uses special fonts and advanced printing functions (for printing glyphs and wheels) which are not used by most other software. Therefore, it sometimes reveals glitches in printer drivers that other programs won't encounter. Currently, our software has no known bugs in its printing output. Installing a newer or different driver or, sometimes, just reinstalling your current driver will usually fix any problems. These drivers are updated frequently by the manufacturer and you may not have the latest driver even if you purchased the printer today. Be sure to check out the manufacturer's web site because the drivers supplied by Microsoft at the Windows update site are not always the latest or greatest drivers.

Occasionally, we have had problems with some Lexmark and HP printers. These problems are due to the printer drivers supplied by those manufacturers. HP has the best hardware available but sometimes their drivers do have problems. Lexmark drivers seem to be especially buggy and we recommend going with a different manufacturer. Lexmark printers are the cheapest but their ink cartridges are also the most expensive; you will not save money in the long run.
Also, please refer to the section on glyphs if your astro glyphs are missing or printing incorrectly. This can sometimes be due to problems with the installation of the astro glyph font in the Windows system.


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