I got this error message: "You have a serious problem. Contact Astrolabe?"

a. This message may appear when leaving the Utilities menu. With older versions of Chartwheels you will occasionally get this message after leaving the Utilities menu to go back to the main menu. Program will then quit to DOS. Ignore the message and start up Chartwheels as usual. Note that this does not happen in last production version 1.4 of Chartwheels II.

b. This message appears when starting Chartwheels.
This will happen if your user name and serial number was not encrypted on your distribution disk in the executable file NVCH2.EXE before shipping. The program will not start up at all. Call Astrolabe Technical Support for instructions.